International Shipping Customs, Taxes, Compliances, Returns & EU GDPR
Here at Longevity Premier Nutraceuticals Inc, we deeply appreciate all our customers worldwide. It's our priority to provide you with exceptional products and services, no matter where you are. However, it's crucial to understand the stipulations and responsibilities that accompany international shipping.
1. Customs, Duties, and Taxes
Your order may be subject to import duties, taxes, and/or customs fees, which your local government imposes when the package arrives in your country. These costs are beyond our control and are not included in the initial shipping cost. As the recipient, you are responsible for all import fees, duties, taxes, and any other charges your country imposes.
2. Compliance with Local Laws
We go the extra mile to ensure that our products are of the highest quality and align with global standards. However, we cannot promise compliance with each individual country's local laws and regulations. Each country has its own set of rules about the import and use of certain products or ingredients.
Therefore, before you place your order, please familiarize yourself with your local laws and regulations. It's your responsibility to ensure that the items you order are legally importable to your destination.
3. Liability for Violations
Longevity Premier Nutraceuticals Inc must clarify that we cannot be held liable for any products or ingredients rejected by your local customs authorities. Should your package be held, confiscated, or destroyed by customs due to local laws or regulations, we regretfully cannot offer a refund.
Though these issues are extremely rare, we want to ensure you are fully aware of potential responsibilities and risks associated with international shipping.
We understand that customs, tariffs, and international shipping laws can be complex. While we can't provide legal advice or comprehensive information about your local laws and customs regulations, we recommend contacting your local customs office for more specific details.
Ultimately, your satisfaction is our utmost priority. We'll do everything in our power to ensure a smooth shipping process. However, we must respect the laws and regulations of your recipient country, and we appreciate your understanding of the above points.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to these terms. Thank you for your support, and we look forward to serving you.
5. International Returns and Refunds
Given the high cost and complexity associated with international shipping, Longevity Premier Nutraceuticals Inc regrets to inform that we do not accept returns or exchanges on international orders. While we fully understand the need for returns and refunds, the shipping costs, potential damages during transit, and the customs fees charged upon re-entry into the United States make it impractical for us to offer this service for our international customers. We encourage you to thoroughly review product descriptions, photos, and size charts before placing an order. If you have any questions or need additional information about our products, our customer service team is always ready to assist you. Your understanding in this matter is highly appreciated. As always, we strive to provide you with the best customer experience possible. We are grateful for your choice of Longevity Premier Nutraceuticals Inc.
6. EU Privacy Law Compliance
In compliance with the European Union's General Data Protection Regulation (GDPR), Longevity Premier Nutraceuticals Inc prioritizes the privacy and protection of our customers' data. For our customers residing within the EU, we have implemented strict measures to ensure your personal data is handled securely and responsibly.
We only collect necessary information to fulfill your orders, provide customer service, and, with your explicit consent, to send you updates about our products and services. Under the GDPR, you have the right to access, rectify, or erase your personal data held by us at any time. You also have the right to restrict or object to the processing of your data and to receive your data in a portable format.
If you have any questions or concerns about our data handling practices, please do not hesitate to contact us. We're here to make your shopping experience safe and enjoyable.