The subscribe and save program is designed for the conveniences of repeat customers with automatic periodic shipments & additional savings compared with one time purchase price.
- No additional fees.
- Savings compared to one time purchase with exclusive pricing.
- Unlock reward point program with no limit towards free product(s).
- Choose how often it is delivered with applicable options.
- Skip or cancel any time.
1. How do I make any changes, such as skipping a shipment, updating billing information or cancelling a subscription item?
To make any changes on future orders, simple log in your account at any time. Click here to log into our account. For anything not covered by self-service options, please contact our customer support team through email. We typically process any request within one business day. Our business hours are between from 9:00 am to 5:00 pm EST, Monday through Friday. Due to COVID 19 social distancing, it may take us additional time to process for request through the phone calls or voicemail.
2. How long does it take for any changes made through manage subscription to become effective?
For any change made through our manage subscription menu, it will become effective immediately for any future orders.
3. Can you help me to reset my account password?
Please click here then select "Forgot your password?" to reset your password through our website. For your protection, we do not save nor manually reset any customer account password through our customer service team.