We work to process international orders as promptly as possible after payment is confirmed.

International orders may require additional processing time compared with domestic orders.

This may be necessary to confirm the delivery address, review the products being shipped, prepare international shipping documentation, select the appropriate carrier, or complete other requirements associated with international delivery.

For orders processed through our website, once your shipping label has been created, a shipping confirmation will be sent to the email address provided with your order.

When tracking is available for the selected service, your tracking information will be included in that confirmation.

For orders arranged manually, our team will provide shipping or tracking information when it becomes available.

Please make sure your email address and delivery information are correct when placing your order.

International delivery times depend on the carrier, destination, customs processing, and shipping service selected.

Express services are generally faster, while postal services may offer a more economical option with a longer delivery time.

Any delivery time provided by a carrier should be considered an estimate rather than a guaranteed arrival date.

Customs inspections, local postal operations, holidays, weather, transportation disruptions, and other circumstances outside our control may affect delivery.

If faster delivery is important to you, we recommend selecting an express service when one is available for your destination.

When tracking is available, you will receive the tracking information by email after your shipping label is created.

For shipments handled by an international carrier, tracking may continue directly through that carrier.

For postal shipments, your package may begin with USPS and later be transferred to your local postal service.

Tracking information and the frequency of updates can vary by country and carrier.

If your shipment has gone longer than expected without an update, please contact us. We will review the available information and help you determine the next step.

International orders may be reviewed by customs authorities in the destination country.

Depending on local rules, your government may charge import duties, customs fees, value added tax, or other taxes before your package can be delivered.

Unless checkout or your invoice specifically states otherwise, these charges are separate from the amount paid to Longevity Premier and are the responsibility of the recipient.

Because customs rules and tax rates vary by country and may change, Longevity Premier cannot predict the exact amount you may be charged.

If you are concerned about possible duties or taxes, we recommend checking with your local customs authority before ordering.

Import rules for dietary supplements vary from country to country.

Different countries may have different requirements concerning vitamins, herbs, ingredients, product quantities, and products purchased internationally.

A product or ingredient that is commonly available in one country may be restricted or regulated differently in another.

We encourage international customers to review local import requirements before ordering, particularly when placing a larger order or purchasing several bottles of the same product.

The availability of a shipping option during checkout, or our ability to arrange a shipment manually, does not guarantee that every product will be accepted by the customs authority in your country.

The customer is responsible for ensuring that the products ordered may legally be imported into the destination country.

Customs processing is handled by the authorities in the destination country.

In some cases, the carrier or customs authority may contact you for additional information, identification, payment of taxes, or documentation before releasing the package.

Responding promptly to a legitimate request may help prevent unnecessary delays.

Longevity Premier provides the standard shipping and customs documentation required from the sender.

Final approval for importation is determined by the customs authority in the destination country.

International packages occasionally take longer than expected. A delay does not necessarily mean that your package has been lost.

A shipment may remain in customs or with a local delivery organization for a period of time without frequent tracking updates.

If your package has been delayed beyond the carrier's expected delivery period, please contact our customer service team.

We will review the available tracking information and help determine the appropriate next step.

If your order arrives damaged, please contact us as soon as reasonably possible.

Provide your order information and, when possible, photographs showing the condition of the shipping package and the affected products.

Please keep the original package and damaged items until our team has had an opportunity to review the situation.

We will review the information and work with you to determine the appropriate next step.

International returns can involve significant shipping costs, customs requirements, and additional charges when products are sent back.

For this reason, international returns are generally not accepted.

Certain situations may be reviewed individually.

Please contact our customer service team before attempting to return an international order.

Do not send an international package back without contacting us first.